Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your shoes safely and on time. Please read our shipping policy carefully.
📦 Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive an order confirmation once your order is successfully placed.
🚚 Shipping & Delivery Time
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Standard Delivery: 3–5 business days
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Remote Areas: 5–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
💰 Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be available on selected products or promotional offers.
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Cash on Delivery (COD) charges, if applicable, will be clearly mentioned before checkout.
📍 Delivery Locations
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We currently ship nationwide.
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Please ensure your address and contact details are correct to avoid delivery issues.
🔄 Order Tracking
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Once your order is dispatched, tracking details will be shared via SMS or email.
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You can track your order using the provided tracking number.
❌ Failed or Delayed Delivery
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If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
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We are not responsible for delays caused by courier services beyond our control.
📦 Damaged or Missing Items
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If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear pictures.
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Claims after 24 hours may not be accepted.
📞 Contact Us
For any shipping-related queries, feel free to contact our support team:
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Email: thenighwalk.store@gmail.com
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WhatsApp/Phone: +92 325 7216273
We appreciate your trust and thank you for choosing our footwear store.